"After the poor service we received from our estate agent when selling our own home, we decided to do things OUR way."
Hello. We're Michael and Lucy Joerin, a husband and wife team with more than 40 years of combined sales, marketing and PR experience under our belts. We set up Stowhill Estates after receiving disappointingly lacklustre service from estate agents when we sold homes ourselves over the years. We spotted a gap in the market for a truly modern estate agency with traditional values, that puts customer service at its very heart.
Estate agency has changed dramatically over the last decade, and we recognise and applaud the fact that there's now more consumer choice than ever before when you decide to sell your home. We know it's possible to 'DIY' your home sale for under a grand, but we passionately believe that as your home is probably your biggest financial and personal asset, it should be treated with the greatest care and responsibility. Why would you leave something so valuable in the hands of someone with whom you have no personal relationship?
"We know you can DIY your home sale for under a grand, but why would you trust your biggest asset to someone with whom you have no personal relationship?"
As a business, we are at the forefront of innovations in property marketing and use the latest tools and technology to sell your home. But we also believe in old fashioned values: a firm handshake, looking our customers in the eye, honest and open communication, and a commitment to seeing the sales process through to a satisfactory conclusion.
"We believe in old fashioned values. A firm handshake, looking our customers in the eye, and a commitment to seeing the process through to a satisfactory conclusion."
We created Stowhill Estates because we were fed up with the poor service we received from estate agents, terrible quality marketing and advertising and the failure of agents to get to know us as individuals and to understand our needs, priorities and expectations when selling our home.
In our view, your estate agent should be your trusted adviser, in much the same way as your relationship with your lawyer, doctor or accountant. Estate agency is above all a service industry and we haven't forgotten that. Selling your home can be a long, complex and stressful process, and our clients tell us how much they value having us on their side with personal attention and professional advice on hand 24-7.
"Unlike the large corporates, we're not driven by the need to sell large volumes of properties. We only take on a few homes at a time, so we can give our clients the care and attention they deserve."
We are a truly independent agency with expert local knowledge and an extensive local, national and international network. Unlike the big corporates, we are not driven by volume sales - we only take on a few properties at a time so we can give our sellers the time, care and attention they deserve. Our aim is to establish a long term relationship with our clients, so we take the time to get to know you and guide you through the selling process from beginning to end and beyond. We are proud to say that many of our clients have become firm friends.
- Hard Work